SaaS
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Call Centers: Why Cloud-Based Platforms Rise Above On-Premises
As communication channels continue to multiply, companies need to keep up with customers by using the most flexible, efficient, and feature-rich CRM platforms available. Customers today are all early...
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Amazon Connect: The Benefits of a Cloud-Based Contact Center Platform
SaaS is an innovation that has brought new power to the contact-center realm, making it an attractive upgrade from on-premises phone systems To companies that have adopted Software as a Service...
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