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Why You Need Amazon Lex for Intelligent Cloud Chatbots

Half of all businesses spend more on chatbots than on mobile apps, but Amazon Lex could cut your dev and operational costs while delivering a smarter automated live chat experience. Key Takeaways: 5...

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AWS Contact Center Intelligence

Mid August, AWS announced AWS Contact Center Intelligence(CCI). AWS CCI enables customers to build powerful chatbots and AI-driven Interactive Voice Response (IVR) solutions, including self-service...

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Amazon Connect: Optimize Your Customer Experience with Chatbots

Amazon Connect’s AI innovations give you new ways to deliver stellar customer service Amazon Connect brings an enterprise-level call-center experience within reach of even the smallest businesses....

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Additional Testing Functionality Added to Amazon Lex Console

Leverage the power of Amazon Lex to boost customer satisfaction with chatbot technology Companies across the world are looking for ways to increase efficiency when dealing with customers. One common...

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