Information at your fingertips so you can make informed, profitable decisions about the cloud and your business
CloudHesive is more than just an Amazon Premier Partner and Amazon Managed Service Partner. While we help our customers adapt and transform their organizations, we also like to keep those visiting our website up-to-date on the latest offerings from Amazon Connect, Amazon Workspaces, AWS Cloud Services, AWS Professional Services, AWS Business Support, and the Amazon Ecosystem in general.
Our blogs offer insight to create a great customer experience, how to get the most out of your free trial, what the term “shared responsibility” means and how it affects your security, and more technical articles that break down how to implement some of the most important features offered by Amazon.
Need to know more about chatbots? Do you run Linux and need to know how to manage workspaces or the ins and outs of workspaces in general? In 2021 we covered all of these topics and more, and we’ve prepared an easy way to find just the information you need.
Learn about all the great features of Amazon Connect
Amazon Connect provides an easy-to-use cloud customer service center that gives you the opportunity to offer superior customer service at scale and at a lower cost. Our blogs tell you what you need to know about customer profiles, how to run real-time analytics, and how to predict customer intent. Integrations provide even more features that provide an even better customer experience. Take a look:
Extend the Amazon Connect Contact Control Panel with CTI Actions
All about Amazon WorkSpaces and secure, scalable, and reliable virtual desktop access
Amazon WorkSpaces offers the perfect solution for your remote workers using Windows or Linux. Your employees and contract workers can access fully functional virtual desktops from anywhere. Our blogs show you the ins and outs of WorkSpaces, including serverless provisioning, how to leverage the free usage tier, how to use AWS Systems Manager, all about security, and more. Read on:
Integrate Amazon WorkSpaces With AWS Lambda for Serverless Provisioning
Using AWS Systems Manager for Software Deployment to Amazon WorkSpaces
Use Amazon WorkSpaces Reports to Gather Insights into Your Remote Workforce
Still Hungry? Here’s More Great Content
Don’t miss these great general topics that highlight other need-to-know points of your AWS strategy.
AWS Nitro Enclaves Reduces Attack Surfaces for Data Processing
That wraps up our 2021 blogs, and we’re looking forward to providing more information and critical insights in 2022. We’ll keep using our expertise to help companies just like yours migrate out of data center environments to the cloud.
Information is power, and at CloudHesive, your power is our chief concern – your power to transform your business through leveraging the public cloud ecosystem with a focus on operational excellence, security, reliability, efficiency, and optimized costs. With over 30 years of experience, we help you leverage cloud-based technology to its full potential. Contact the CloudHesive team today.
