CloudHesive’s Next Generation Managed Services makes the best thing about the cloud even better
The first thing that companies think of when considering switching to a private cloud digital infrastructure is the cost savings to be had because of a reduced maintenance workload. However, the cloud needs maintenance and looking after too. You can make the cloud even more of a workload-reducer with CloudHesive’s Next Generation Managed Services. Here are just seven of the ways we can make caring for your cloud almost effortless.
Provisioning gets your cloud set up and running
Next Generation Managed Services lets you deploy private cloud infrastructure quickly. Everything is configured to satisfy the company’s application needs and integrate fully with its existing IT service management (ITSM) catalog. They’ll make the migration process seamless, so you can start enjoying the rest of the work-saving benefits below as soon as possible.
Monitoring the managed environment
Next Generation Managed Services configures the organization’s private cloud environment to log events and alert IT immediately to anything that may threaten the health of the cloud’s systems or security. Any issues that arise are proactive, managed, and resolved. The goal is for problems to be detected and dealt with quickly – well before any services or access are interrupted.
Keeping up to date with patches and other critical software issues
Being on the lookout for the latest software updates and patches can feel like a full-time job. CloudHesive’s Next Generation Managed Services are continuously aware of when new patches or updates are put out by software manufacturers, and the service makes sure to install them to mitigate any known security vulnerabilities or other issues. Our ongoing and comprehensive backups allow us to restore your system should the need arise as a result of a software upgrade glitch or other outages, and additional instances of any affected systems will be activated to ensure ongoing service.
Security and permissions management
Next Generation Managed Services works around the clock to protect precious proprietary data and keep private cloud infrastructure locked up tight. CloudHesive employs industry-leading malware protection, intrusion detection, and prevention software, so data is safe from unauthorized outside access or manipulation. Identity Access and Management (IAM) roles helps Next Generation Managed Services streamline the process of securely granting authorized access to corporate storage and data by avoiding the complexity of multiple authentication systems.
We deal with compliance because you really don’t want to
Maintaining regulatory compliance, like managing and implementing software updates, is time-consuming and tedious. Next Generation Managed Services relieves you of the day-to-day challenges of staying abreast of it all per applicable standards. This includes HIPAA, GDPR, SOC, PCI, NIST, ISO, and CIS — and whatever other cryptic acronyms head your way. Our controls and processes ensure ongoing enforcement of all applicable data-security policies and regulations.
Change and incident management avoids outages and interruptions
When it comes time to make prescribed changes to the cloud infrastructure, or to set things right after something goes awry, Next Generation Managed Services oversees the change process and lets the user approve changes through a convenient self-service portal. If an issue were to arise during any one of these authorized changes, another instance of the affected system is activated, ensuring uninterrupted service.
24/7/365 Help Desk Support
Next Generation Managed Services provides a fully staffed, always-available help desk to answer questions, resolve issues, and handle service requests. They’ll hold your metaphorical hand while they are at it, if need be. One never knows when help will be required, and that’s why CloudHesive will always be there, ready to ensure your cloud is up and running.
Let Next Generation Managed Services from CloudHesive take some weight off your shoulders
Let CloudHesive make your private cloud as easy and trouble-free as it’s cracked up to be. You can look forward to always having access to your network, and not concerning yourself with thoughts of what will go wrong next. You can move forward with planned IT upgrades and enhancements – on time and budget – because you are not spending day after day resolving issues that no one saw coming. You can take a deep, calming breath with the sure knowledge that your private cloud infrastructure is safe, secure, and monitored continuously. Learn more about Next Generation Managed Services by getting in touch with CloudHesive at 800-860-2040 or through our online contact form.
