ConnectPath provides simultaneous voice and tasks for Amazon Connect!

What is a “task”? Amazon Web Services introduced a powerful new router function in their updated...

How to Decide – Avaya to Amazon Connect Edition

I’m about a third of the way through “How to Decide” by Annie Duke, about a week after Avaya�...

CloudHesive, an Amazon Web Services (AWS) Premier Partner, acquires Eplexity

FORT LAUDERDALE, Fla. (PRWEB) May 22, 2023 — CloudHesive, an Amazon Web Services (AWS) Premier...

CloudHesive Achieves Amazon Connect Service Ready Specialization

We are happy to announce that we achieved the AWS Service Ready designation for Amazon Connect. This...
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OneSky Flight’s Zendesk and ConnectPath Configuration

The Customer OneSky Flight is an aviation portfolio consisting of an array of industry private jet t...

Large municipality deploys ConnectPath CX on Amazon Connect

The Customer The mission of ATL311 is to provide the public with easy access to all City of Atlanta ...