Machine Learning

  • Amazon Contact Lens" alt="">
    Amazon Contact Lens Brings AI Call Analysis to Contact and Call Centers

    Amazon Connect’s long-awaited Contact Lens integration launched in July. Learn how this machine learning call analysis solution can identify critical contact center feedback and improve customer...

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  • Data and the Media: How Machine Learning Helps You Connect to Your Audience on cloudhesive.com" alt="">
    Data and the Media: How Machine Learning Helps You Connect to Your Audience

    Getting the right content to the right audience at the right time is a problem AI can solve for your brand AI and machine learning can’t do our thinking for us. What machine learning and artificial...

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